Refund policy

Refund Policy

At Chooki's, we’re committed to ensuring the quality of our products and your satisfaction. Wrong, faulty, damaged or missing a bottle? Tell us and we'll make it right.

Email hello@trychookis.com with your order number, and a photo if you can.

What we will do:

• Missing or wrong bottle: we send you the right one. Keep the wrong one.
• Faulty or damaged bottle: we send you a new one, or refund you if you would rather.

You never need to post anything back to us.

Changed your mind? Our products are food, so we do not refund or swap an order just because you changed your mind. If we have not packed your order yet, tell us and we will cancel it and refund you in full.

Your rights. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy takes those rights away.

Thank you for understanding and supporting Chooki's.