Refund Policy

Refund Policy

At Chooki's, we’re committed to ensuring the quality of our products and your satisfaction. However, due to the nature of our products, we currently do not accept refunds or exchanges unless required by law (including the Australian Consumer Law).

Please double-check your order upon receiving it to ensure everything is correct. We cannot accept returns or issue refunds for items that have been opened, used, or are not in their original, resalable condition.

You may be eligible for a refund or exchange if:

• You received an incorrect item (provided it has not been opened or tampered with).
• An item is faulty.

If you believe you meet the criteria above, please contact us at info@trychookis.com with your order number and details of the issue. We will review your request and guide you through the next steps.

Thank you for understanding and supporting Chooki's.